Parent Guide

How to Use Your Punch Pass

Bought a punch pass in the Parent Portal? Here is how to book your athlete into a class with it, one step at a time.

Before you start

  • Log in to the Parent Portal.
  • Know which athlete you are booking and which day you want to come.
  • Takes about 2 minutes.
  1. 1

    Tap My Account

    After you log in, tap the My Account tile. You can also tap My Account in the top menu.

    Parent Portal home screen with the My Account tile highlighted.
  2. 2

    Tap Passes on your athlete's card

    Each athlete has their own card. On the card for the athlete you are booking, tap Passes.

    An athlete's card in the portal with the Passes option highlighted.
  3. 3

    Tap Use for Class

    Your pass shows under Active, with how many visits you have used (for example "0 of 1 visits used").

    An active punch pass with the Use for Class button highlighted.
  4. 4

    Pick the day you want to come

    Tap the date box next to "Choose a Punch Pass Date" and pick your day. The class list updates to that day.

    The Choose a Punch Pass Date field with a calendar open and highlighted.
  5. 5

    Tap the class you want

    Choose a class marked OPEN that fits your athlete. The Programs and Days filters at the top narrow the list.

    Two class cards with the open L1 Tumbling class highlighted.
  6. 6

    Check the details, then tap Punch In

    Make sure the class name, day and time are right before you tap.

    Punch In books the class right away. There is no second “are you sure” screen.
    A class detail screen with the red Punch In button highlighted.
  7. 7

    You're booked!

    A message confirms your athlete is punched in for that class and date. Tap Close.

    A confirmation message that the athlete has been punched in, with a Close button.
  8. 8

    Your pass updates on its own

    Each class uses one visit. When all visits are used, the pass moves from Active to Inactive. That is normal.

    The Active and Inactive pass sections, with Inactive highlighted.

Need help or need to change a booking?

The front desk can book it for you or move your athlete to another day. Call or text us and we will sort it out.

(469) 828-6627

Still Not Sure?

Tell Us About Your Athlete

Need to move a booking to another day? Send us a message and the front desk will help, usually the same day.

Message All 4 Prosper

We answer during gym hours, usually the same day.